Frequently Asked Questions

  • 1. What is OnTrack?

    OnTrack is a unified Governance, Risk and Compliance (GRC) platform for the Oracle ecosystem, designed to help enterprises manage governance across access, Segregation of Duties (SoD), transactions, licenses and audit activities.

  • 2. What does OnTrack help enterprises achieve?

    OnTrack brings governance activities into one connected platform to help organizations Prevent, Detect, Optimize, Remediate and Assure risk and compliance across their Oracle environment.

  • 3. What are the five governance pillars of OnTrack?

    OnTrack is structured around five core pillars: SoD Analysis, User & Access Management, License Optimization, Transaction Analysis and Audit Management.

  • 4. Is OnTrack only a User & Access Management solution?

    No. User & Access Management is one of OnTrack’s five governance pillars. The broader platform brings together access governance, SoD analysis, transaction monitoring, license optimization and audit management.

  • 5. Is OnTrack built specifically for the Oracle ecosystem?

    Yes. OnTrack is positioned as a GRC platform for the Oracle ecosystem, helping enterprises strengthen governance and compliance across their Oracle environment.

  • 6. How does OnTrack support User & Access Management?

    OnTrack provides governed workflows for user creation and deactivation, role requests, role revocation and temporary access, helping enterprises manage the access lifecycle more consistently.

  • 7. What are risk-aware approvals in OnTrack?

    Risk-aware approvals give decision-makers relevant risk information before approving access. For access requests, OnTrack can surface role conflicts, SoD violations, service impact and license impact as part of the approval process.

  • 8. How does OnTrack help manage Segregation of Duties (SoD) risk?

    SoD Analysis is one of OnTrack’s five governance pillars. It is intended to help enterprises identify and manage conflicting access and responsibilities that could create control or compliance risks.

  • 9. Can OnTrack automate Oracle Fusion access provisioning?

    Yes. Within User & Access Management, approved requests can flow through governed approval processes into automated Oracle Fusion provisioning, reducing dependency on manual provisioning activities.

  • 10. Does OnTrack support temporary access?

    Yes. Temporary access can be provided for an approved period, with start and end dates defined as part of the request. OnTrack supports automatic revocation when the approved access period expires.

  • 11. What is Transaction Analysis in OnTrack?

    Transaction Analysis is a governance pillar focused on monitoring transactions for potential risks, control exceptions or suspicious activity, helping enterprises move from periodic reviews toward more continuous oversight.

  • 12. How does OnTrack support License Optimization?

    License Optimization is designed to give enterprises greater visibility into access and license usage so they can identify optimization opportunities and better manage software investments.

  • 13. What does Audit Management provide in OnTrack?

    Audit Management brings audit-related governance into the wider OnTrack platform, supporting the goal of better evidence, visibility, issue tracking and assurance for audit and leadership teams.

  • 14. How does OnTrack help prevent risk before it occurs?

    OnTrack is designed to bring governance into operational workflows. For example, access-related risk information can be presented to approvers before an access decision is made rather than only being identified during a later review.

  • 15. What does “Prevent → Detect → Optimize → Remediate → Assure” mean in OnTrack?

    It represents OnTrack’s enterprise risk lifecycle: Prevent inappropriate access and conflicts, Detect exceptions and risks, Optimize access and license usage, Remediate identified issues through structured workflows, and Assure stakeholders through ongoing governance visibility.

  • 16. How does OnTrack improve visibility for approvers?

    For access decisions, approvers can see contextual information such as requested roles, conflicts, SoD violations, service impact and license impact before deciding whether to approve or reject a request.

  • 17. Does OnTrack support multi-level access approvals?

    Yes. The documented User & Access Management workflow supports a two-level approval process, with a Line Manager followed by the relevant Business Unit/Function Head.

  • 18. How does OnTrack reduce manual access-management effort?

    OnTrack replaces fragmented email- and ticket-driven activities with structured requests, approval workflows, automated provisioning, notifications and lifecycle controls.

  • 19. Does OnTrack provide dashboards and alerts?

    Yes. Within User & Access Management, OnTrack supports personalized dashboards and email notifications to provide visibility into requests, approvals and access-related activities.

  • 20. How does OnTrack connect with Oracle Fusion?

    The documented UAM architecture connects the OnTrack application and its approval/risk engine with Oracle Fusion using APIs and security synchronization, supported by scheduling, notifications and audit/reporting components.